Data protection
Privacy Policy
How MiGame Oy collects and uses personal data for the online store, checkout, delivery, support and security.
- Business ID
- 2254874-7
- Phone
- +358 45 350 2947
- Support
- [email protected]
Data controller
Last updated: July 6, 2026
The data controller is MiGame Oy, business ID 2254874-7, Capellankuja 4 as. 24, 00580 Helsinki, Finland. You can contact us at [email protected] or by phone at +358 45 350 2947.
What data we collect
We may collect customer account details, name, email address, phone number, billing details, order information, product information, delivery status, payment status, customer support messages, device and browser information, IP address, cookie identifiers and fraud-prevention information.
Why we process data
We process personal data to operate the online store, process payments, deliver digital products, provide receipts, show order history, provide customer support, prevent fraud and abuse, comply with legal obligations and improve the service.
Legal bases for processing
The main legal bases are performance of a contract, legal obligation, legitimate interest and consent. Consent is used for non-essential cookies and marketing where required.
Payment data and payment processors
MiGame does not store full card numbers. Card and payment details are handled by the payment service provider. MiGame stores payment identifiers, payment status and order records needed to complete the purchase, provide receipts and handle support.
Digital delivery and suppliers
Some products require sharing limited order or delivery information with digital product suppliers. This may include product ID, order ID, delivery status, email address or other information needed to issue or verify a digital code, link, balance or top-up.
Customer support data
When you contact support, we process the information needed to answer your question and resolve the issue. This may include your order number, email address, product information, payment status, delivery status and the content of your support message.
Fraud prevention and security
We may process order, payment, device and activity information to protect customers, prevent fraud, secure the checkout and investigate misuse.
Cookies and analytics
We use necessary cookies to run the website and checkout. Analytics or marketing cookies are used only when the user has given consent. Users can change cookie preferences at any time through cookie settings.
Marketing communications and consent
Marketing messages are sent only where allowed by law and consent settings. You can withdraw marketing consent by contacting support or using unsubscribe controls when available.
Data retention
We keep personal data only as long as needed for the purposes described in this policy, including order fulfilment, accounting, legal obligations, customer support, fraud prevention and dispute handling.
Recipients and international transfers
Personal data may be shared with payment service providers, hosting providers, email providers, analytics providers when consent has been given, customer support tools, digital product suppliers and authorities when required by law. If data is transferred outside the EU or EEA, MiGame uses lawful transfer mechanisms where required.
Your rights
You may have the right to access your personal data, request correction, request deletion, object to processing, restrict processing, request data portability and withdraw consent. Some rights may be limited by legal obligations such as accounting and fraud-prevention requirements.
How to exercise rights
Contact us at [email protected]. We may need to verify your identity before processing your request.
Complaints and updates
If you believe your data protection rights have been violated, you may contact the Finnish Data Protection Ombudsman. MiGame may update this privacy policy when the service, supplier workflows or legal requirements change.
Privacy Policy
MiGame Oy · Capellankuja 4 as. 24, 00580 Helsinki, Finland
