Terms and Conditions

The online store is operated by MiGame Oy, business ID 2254874-7, Capellankuja 4 as. 24, 00580 Helsinki, Finland.

These terms apply to purchases made through MiGame.fi unless otherwise agreed in writing.

MiGame sells digital products such as game credits, app-store value, mobile top-ups, gift cards, reward links and software keys. Product-specific terms, redemption instructions and restrictions may apply.

Prices are shown in the online store. The checkout shows the total price before the customer confirms the order. Tax or VAT information is shown when available from the checkout configuration or payment provider.

Available payment methods are shown during checkout. Payment is processed by the payment service provider. MiGame does not store full card numbers.

The customer must review the order, price, product details, delivery information and terms before confirming the order. After successful payment, MiGame creates an order record and sends or displays an order confirmation.

Digital products are delivered by email, customer account, digital code, reward link, top-up confirmation or another online workflow. Delivery may be instant or may require supplier confirmation or manual review.

The customer is responsible for providing a correct email address, account details and other information required for delivery. If incorrect details are provided, delivery may fail or be delayed.

Digital content may be delivered immediately after purchase. If the customer expressly requests immediate delivery and acknowledges that the right of withdrawal is lost once delivery begins, the customer may lose the right to cancel the purchase after delivery has started.

If a digital product is defective, invalid or cannot be redeemed despite following the instructions, the customer must contact MiGame support. MiGame will investigate the issue and provide the remedy required by law, such as correction, replacement or refund.

Products may be subject to country, platform, brand, account or supplier restrictions. The customer must use products according to the issuer's rules and redemption instructions.

Support requests should include the order number, product name and a clear description of the issue. MiGame is not responsible for problems caused by incorrect customer information, third-party platform outages, customer misuse, violation of issuer rules or events outside MiGame's reasonable control. This does not limit the customer's mandatory consumer rights.

MiGame is not liable for delays or failures caused by events outside its reasonable control. If a dispute cannot be resolved with customer support, the consumer may contact the Finnish Consumer Advisory Services and, if necessary, the Consumer Disputes Board. These terms are governed by Finnish law. MiGame may update these terms when the service, supplier workflows or legal requirements change.